Return Policy

Thank you for choosing our services. We are committed to ensuring your satisfaction with our products. However, it's also essential for us to maintain a fair and consistent return policy. Below you'll find the details of our return policy:

  1. No Returns or Refunds:

    As a standard policy, we do not accept returns or offer refunds on any of the purchased items. We believe in the quality of our products and ensure that every item is thoroughly inspected and packed with utmost care before dispatch.

  2. Exception - Lost Items:

    The only exception to this rule is if your item gets lost during shipping. If you haven't received your item within the expected delivery timeframe, please contact our customer service department. They will investigate the matter with our courier partner. If it's determined that your item was indeed lost in transit, we will issue a full refund for your purchase or, if you prefer, send you a replacement item at no additional cost.

Please note that a claim for a lost item should be made within 15 days of the estimated delivery date. Claims made after this timeframe may not be honored.

  1. Proof of Lost Item:

    To process your refund or replace the lost item, we require an official confirmation from the courier service that the item was lost in transit.

We understand that this policy may not be ideal for every customer, and we appreciate your understanding in this regard. This policy helps us maintain the quality and authenticity of our products while ensuring our operations run efficiently.

For any further questions about our return policy, please feel free to contact our customer service team. We are always ready to assist you.

Thank you for your understanding and cooperation.